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Call us on +34 699 789 755 Open: 9am-5:30pm UK time (Mon-Fri)

Privacy Policy

Who we are

Our website address is: https://spanishcyclingtours.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website allows visitors to use contact forms to enquire about our services. These contact forms simply send us an email with the details of your enquiry, no personal information is stored on our server.  When a visitor sends us an email via our contact form, their name and email address, along with their enquiry will be sent securely to our email address.  Personal data sent via our contact forms will be used only to respond to enquiries.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

When you make a booking

Our tour booking form requires you to provide, both for yourself and additional people included in your booking, the following information:

  • Name
  • Address
  • Email address
  • Telephone number(s)
  • Date of Birth – this information is deleted once the tour is finished
  • Details of any medical issues which may be relevant while taking part in the tour – this information is deleted once the tour is finished
  • Details of any special dietary requirements – this information is deleted once the tour is finished
  • Emergency contact name – this information is deleted once the tour is finished
  • Emergency contact telephone number – this information is deleted once the tour is finished

Who we share your data with

We do not sell, lease, rent or otherwise disclose your personal data to any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Contact Us

You Please contact Mark Broad, either by email at mark@ach.com phone at +34 699 798 755 or in writing, addressed to 11c Calle Madrid, Nerja 29780, Malaga, Spain.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 29th November 2019.